Public printers in the Physics Department are set up via print servers. All the public Sharp printer-copier-scanner devices are on their own print server called PCOUNTER2.physics.ox.ac.uk and all the other printers are via PRINTSERVERX64.physics.ox.ac.uk for 64 bit operating systems.

Note: Printing is NOT directly accessible via the eduroam wireless network. To print from a wireless device you will need to connect to Physics_S or use the Experimental IPP printer service.

Printer names

There is a list of public printers in Physics.

How To Add Printers in Windows 11

Pre-install the driver(s) via Printer Drivers installer utility in Physics Self-Service or download the driver from the manufactures website and install using a privileged account (Administrator or LocalAdmin).

1. Pre-install the printer driver
2. From the Windows 11 desktop right-click on the Start button and Select "Run"
3. Type \\pcounter2.physics.ox.ac.uk and press enter.
4. If you're prompted for a username click on Use Another Account
5. Enter your physics username Physics\Username and your Physics password then click ok.
6. You should now be given a list of printers. Highlight the one you wish to connect to and right-click on it. Then select "Connect..." from the drop down menu.
7. If prompted about driver installation click "Install Driver", this should have been pre-installed before adding the printer.
8. The printer should now be added to your system

Troubleshooting 

Authentication error

Click on Start > type Credential > Click Manage Windows Credentials > Select "Add a windows Credential" repeat this for both Internet or network address, entering the following details below.

Internet or network address: pcounter2.physics.ox.ac.uk
Username: Physics\YourUserName
Password: Your Physics Password

Internet or network address: physics.ox.ac.uk
Username: Physics\YourUserName
Password: Your Physics Password

Connect to printer error/RPC authentication error

With a privileged account i.e. .\LocalAdmin open Registry Editor

1. Windows 11 23H2 or later.
   • Navigate keyname path to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC
   • Add or modify the DWord value RpcAuthentication set to 2
   • Add or modify the DWord value RpcUseNamedPipeProtocol set to 1