Service and Troubleshooting Information

Model: MX-3061S

Location: Alcove on Level 3 of the Beecroft.

Machine Identification Number (MIN): 413072 SN 25243281 .

Consumable codes:

Cyan toner	MX-61GTC(A)
Magenta toner	MX-61GTM(A)
Yellow toner	MX-61GTY(A)
Black toner	MX-61GTB(A)
Waste container	MX-601HB
Staples	MX-SCX1

Settings (for personally owned machines: dept-maintained systems should have these set already)

• Input Tray Options: Four Trays
• Output Tray Options: Inner Finisher
• The rest set to Not installed.
• On Linux, "Printer Options" may need Output: Output: (sic) set to Finisher Tray/Inner Finisher, as the driver defaults to the centre tray, which cause a conflict

Contact IT Support for any faults which cannot easily be cleared.
The Sharp operations centre is not open outside normal working hours.
Use one of the other Sharp devices if you have urgent work when a problem occurs.

Only in exceptional circumstances should anyone not in IT Support call the Sharp operations centre.

Sharp operations centre: Telephone 0800-138-1436
Hours 0830 - 1730 (normal working days only)

You will be asked to provide:

1. MIN .
2. Your name .
3. Your contact telephone number .
4. Description of the problem: give a clear description with any error codes or messages appearing on the device's console.
5. Remember to ask for a call reference number if not offered.

If not in IT Support send the details to IT Support .